Barclays Mobile Banking
The designers would receive iPhone screens with the instructions to create identical screens for Android devices. This was problematic as there was no back-and-forth communication between teams, our designers lacked a strong relationship with our development team, and the Google Play store rating was not ideal.
We created a strong relationship with our developers, which helped us to create a united front and understand their frustrations as well as share our own. This partnership
Teamwork makes the dream work
Our biggest successes were improving the rating in the Play store for Barclays Mobile Banking (BMB), establishing a strong trust between design and development teams which had been lacking, and beginning the journey to improving accessibility within the application.